Shipping & Delivery Policy

• EPR Certificate primarily delivers digital services, including online learning, consulting sessions, compliance resources, reports, and support artifacts.
• Unless explicitly mentioned at checkout or in a contract, no physical shipment is involved.

• Digital course access is usually activated immediately or within a few hours after successful payment confirmation.
• Live training/workshop/consulting schedules are communicated by email, messaging, or platform notifications.
• Project-based consulting deliverables are provided according to agreed milestones and required client-side dependencies.

• Delivery communication may be sent via registered email, messaging channels, phone, and account dashboard notifications.
• You are responsible for maintaining accurate contact details and allowing required domains/channels.
• Failure to receive notifications due to incorrect contact details, spam filters, or enterprise firewalls does not constitute non-delivery by us.

• You are responsible for maintaining compatible hardware, software, browser, and internet connectivity for digital access.
• Platform availability may depend on third-party infrastructure and regional network conditions.

• Delays may occur due to payment verification, infrastructure outages, force majeure events, or incomplete client-side documentation.
• We are not liable for delays caused by third-party providers, authorities, or user-side technical and operational failures.

As services are predominantly digital, shipping charges generally do not apply. If physical documents/materials are offered, delivery fees, geography limits, and ETA are disclosed before order confirmation.

• If paid access is not delivered within the expected timeframe, contact info@eprcertificate.online with payment and account details.
• We will verify transaction and provision access or provide next-step resolution under applicable policy terms.